Menu Integration
Utensils
1min
Utensils is a general term used to describe the varying utensil items a customer will need. Utensils can include utensils; forks, knives, spoons, plates, bowls, and/or napkins. We can accommodate free or paid utensils:
- Paid for items are tagged as “UTENSIL” and presented in the menu as an item. Customers can select these items and add them to the cart as they build their order.
- Free items are modeled as an Option/Choice, are tagged as “UTENSIL”, hidden on the menu, and presented as part of the checkout experience. ezCater expects a majority, if not all items using this approach will have a utensil configuration.
- ezCater provides consumers the ability to select or deselect their utensil requirements as the order forms in the cart. The experience includes:
- As items are added to the cart, tableware options appear in the cart in a dedicated section.
- Upon edit the consumer can select or deselect “tableware” as needed. The options available for selection change based on the item’s option/choices selected.
- ezCater has the functionality to describe different types of utensils. Below are common utensil item and option/choice configuration examples:
Item | Configuration |
|---|---|
Standard Items |
|
Soups |
|
Drinks |
|
Coffee |
|
**Exceptions that would not require utensils: Individual drinks.